RISK WARNING:
CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. The vast majority of retail investor accounts lose money when trading in CFDs. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money. Please consider our Risk Disclosure.
FREQUENTLY ASKED QUESTIONS
A valid photo ID (like a passport copy or Government ID card)
A recent utility bill Water/Electricity /Telephone or a recent bank statement dated within the last three months.
NOTE: online statements are not accepted
NOTE: online statements are not accepted
Unfortunately, no you may not use it for both ID and Proof of Residence
At 4XHUB EU we create client profile as part of our commitment to the financial regulator, we make every effort to ensure that our clients undergo a fair efficient and effective experience. Our clients and
partners are requested to upload clear valid copies of just two documents.
It takes 1-2 business days to process and all "status updates" are made over email (please always check your SPAM mail).
At 4XHUB EU we create client profile as part of our commitment to the financial regulator, we make every effort to ensure that our clients undergo a fair efficient and effective experience. Our clients and
partners are requested to upload clear valid copies of just two documents.
No, 4XHUB EU does not offer joint accounts.
Yes, you can. Please check the required documentation for corporate account opening on the website.
Yes
Please contact us either on live chat / email to backoffice@4xhub.eu or cs@4xhub.eu
Click on ‘forgot password’ on the login home page (Please note that your new password will be automatically sent to your email address, for your safety). Or you can contact us by phone, live chat / email to
backoffice@4xhub.eu or cs@4xhub.eu and we will assist you
Safety and client confidentiality are of the upmost importance to us. All data is secure.
Email your request to backoffice@4xhub.eu or cs@4xhub.eu
Email your request to backoffice@4xhub.eu or cs@4xhub.eu
The minimum deposit for a Live account is Euro 100 To view all account types and their minimum balance please visit Account Types.
Simply log onto the Members Area on the website and select Deposit / Withdrawal options.
No, you can only fund your account if it has been activated; in order to activate the account your documents should be verified.
All Bank wires normally take 3 -5 business days depending on the intermediary bank.
At 4XHUB EU we regard the security of our client funds as high priority, for this reason we ensure that all funds are held in segregated accounts in recognized banks.
Yes, however, internal checks will be carried out by the accounting department before processing each withdrawal request.
4XHUB EU does not charge any fees for either deposits or withdrawals.
Note: Any fees charged will by your respective banks or payment providers.
Note: Any fees charged will by your respective banks or payment providers.
All Bank Transfers are usually processed by us within 1-2 business day; however it takes about 3-5 business days for the funds to be credited to your bank account. In the case of other withdrawal requests,
they are normally processed the same day, if the request was submitted during work hours.
No 4XHUB EU does not save any card details.
It is simple and quick. Click on OPEN REAL ACCOUNT, fill in the form, upload documents account will be verified within 48 hours.
It takes under few minutes to open an account, as long as all the information provided is correct.
Yes, you do. All account holders need to send a proof of identity and a proof of residence.
If you have already opened a trading account, received your login details by email, submitted your identification documents for account validation, and made a deposit; the next step is to download the MT5
trading platform.
4XHUB EU offers 3 types of accounts. These are Mini, Classic and Professional, subject to the regulated bodies, for further info please visit Account Types Page
We offer USD / EUR base currency accounts at the moment.
No, we do not charge any monthly fees for trading.
For any account related changes, please send an e-mail from your registered e-mail id to backoffice@4xhub.eu with your MT5 account number and the required change.
For any account related changes, please send an e-mail from your registered e-mail id to backoffice@4xhub.eu with your MT5 account number and the required change.
You can retrieve your password from the Members Area. Alternatively, you may send an email To backoffice@4xhub.eu.com
No, we do not offer managed accounts.
Yes, you can register for a Demo account by clicking here Open DEMO Account
The demo account expires after one month.
The minimum deposit for a Live account is EURO 100 (for Mini account type) To view all account types and their minimum balance please visit Account Types
Yes
Yes, we do allow news trading.
Yes, we do allow hedging.
No, we do not allow scalping.
No, we do not interfere with your trading activity. Your positions will not be lost if you go offline as trading continues uninterrupted on the 4XHUB EU trading server.
When placing a trade in the spot forex market, the actual value date is two days forward, for instance, a deal done on Thursday is for the value of Monday, a deal done on Friday is for the value of Tuesday,
and so on. On Wednesday, the rollover amount is tripled to compensate for the following weekend (during which time rollover is not charged because trading is stopped at weekends).
4XHUB EU does not provide live forex tutorials at present, but it is very much a future plan.
4XHUB EU does not accept US Clients.
No, 4XHUB EU does not provide a VPS service.